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Have a question about your order, sizing, shipping, or just want to say hello? Our team at Velora is always happy to hear from you.

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Email

service2023@126.com
service2026@126.com

WhatsApp

+86 189 2232 2242

Address

Dashi Street
Room 201, Building 12, No. 684, Shibei Industrial Road
Guangzhou
Panyu District
511400
CN

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Explore Our Support Topics

From returns and shipping to sizing and payments, we’ve got answers to all your most common questions.

Returns & Exchanges
Returns u0026amp; Exchanges
How to Start a Return
Check Return Status
Ordering & Payment
Modify or Cancel an Order
Pre-order Items
Payment Methods
Shipping & Delivery
Shipping Options u0026amp; Costs
Estimated Delivery Times
Track Your Order
Product Information
Materials u0026amp; Fabrics
Care Instructions
Availability u0026amp; Restocks
Account & Privacy
Create or Manage Your Account
Password Reset Help
Privacy Policy
Sizing & Fit
Size Guide
Fit Tips u0026amp; Recommendations
Product Measurements
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